information technology (IT) support technician

Work setting

• Willing to relocate
• Marine

Responsibilities

Tasks

• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service
• Research, design and develop information and communication system network architecture

Experience and specialization

Computer and technology knowledge

• Networking hardware
• SAP (FI/CO / HR / MM / OT SD)
• MS Office
• MS Windows
• Firewall

Geographical areas of specialization

• Maritimes

Additional information

Transportation/travel information

• Willing to travel

Work conditions and physical capabilities

• Repetitive tasks
• Attention to detail

Personal suitability

• Accurate
• Initiative
• Organized
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan