BeConnected Support Services is a multi-service organization offering a full spectrum of residential, community inclusion/school replacement, and contracted support options in Greater Victoria, Sooke, Sidney, Salt Spring Island, the Cowichan Valley, Nanaimo, the Comox Valley, and Campbell River. We provide individualized meaningful choices for the 170+ children, youth, adults and their families we currently serve.
Our VISION is to provide the supports you need for the life you want. For individuals, families, and the agency to Be Connected in the community.
Our services and supports are:
Quality: We place a high priority on, and commitment to, the provision of excellent services and supports to the individuals we serve and their families. We are equally committed to providing excellent support and training to staff and contractors working with the individuals we support.
Individualized: We focus on the gifts and abilities of the individuals we serve and their families. Programs and services are driven by a person-centered planning process, and in assisting individuals to meet their goals and move towards their dreams.
Community Based: We provide services that individuals want and need, to people with developmental disabilities, in the community where they live, work, and participate in leisure and recreational opportunities.
People are referred to our services by Community Living British Columbia (CLBC) and the Ministry of Children and Family Development (MCFD).
For adults, one must meet CLBC’s eligibility criteria. Once approved for level and type of CLBC-funded services, CLBC will ask you to consider three possible service providers. Individual Preference is the way for you to have a say about which agency provides your service. You can let your facilitator know that BeConnected is a service provider you would like to consider.
BeConnected is an approved Host Agency with CLBC which means the funds allocated by CLBC for the purchase of individualized supports and services can be paid to BeConnected. As a host agency, BeConnected works in partnership with individuals and their families who receive Individualized Funding, to help them create the support they desire, give them maximum choice, and in doing so, coordinate independent contracts on their behalf.
For example, BeConnected will find, hire, and supervise the independent support contractors required on your behalf: creating, executing, and monitoring the necessary contracts to ensure the best supports and services are in place when needed. Individuals and families can be as involved as they wish. In its role as host agency, BeConnected is able to relieve families who receive Individualized Funding of the burden of being the “employer” of numerous support workers, allowing them to enjoy the benefits of Individualized Funding without having to take on the added administrative responsibilities.
Within staffed homes, individuals receive support for daily living 24 hours a day 7 days a week. Support is provided to an individual or group of individuals by a team of employees who rotate through the home according to an established schedule.
Each home at BeConnected has a unique culture, developed and decorated to meet the needs and choices of those who live there. The homes are also guided by a living Culture Statement which comprises the attitudes, experiences, beliefs, and values of the people who live there.
A full range of support is provided, tailored to the needs of the individual, which includes assistance with meal preparation, personal care, maintaining the home, and seeking medical care. Individuals are encouraged to connect with and participate in their community, enjoying recreational and leisure activities.
BeConnected currently supports 13 staffed homes in the Greater Victoria area and 1 in the Comox Valley.
BeConnected acknowledges and respects the traditional and unceded territories of the Lkwungen (Songhees), Xwsepsum (Esquimalt), WSÁNEĆ (Saanich), Hul’qumi’numon (Cowichan), and K’ómoks (Comox) Nations on which we provide our services and supports. We recognize and honour the Indigenous Peoples as the original stewards and custodians of this land throughout generations.
