Job description Job Summary: We are seeking a dynamic Bilingual Customer Service Associate to join our team. The ideal candidate will be fluent in both English and Spanish, with exceptional communication skills to assist customers effectively. Duties: - Provide outstanding customer service via phone, email, and in person - Assist customers with inquiries, orders, and issue resolution - Conduct data entry tasks accurately and efficiently - Utilize phone etiquette to handle customer calls professionally - Analyze customer needs to offer appropriate solutions - Upsell products or services to enhance customer experience - Communicate effectively in both English and Spanish - Collaborate with the sales team to meet customer demands Experience: - Previous experience in customer service is preferred - Proficiency in English and Spanish languages is required - Strong data entry skills with attention to detail - Ability to analyze customer requirements and provide suitable...