Job Description: Assistant Manager, Hotel
Position: Contract, Permanent, Full time with overtime as needed
Salary: $36.06/hrs. (min 30 hrs./week)
Language: Speak, Read, Write – English
Education: Completion of Grade 12 or equivalent
Experience: experience an asset, Hotel experience preferred.
Hearthstone Inn Hotels has openings for 2 Assistant Manager positions for their Dartmouth & Port Hawkesbury locations. This position is responsible to plan, organize, direct, control and evaluate the operations of an accommodation and works closely with the General manager and the Supervisors to provide a great hotel experience to its clients.
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
Assist the hotel manager in overseeing daily operations and ensuring exceptional guest experiences
Develop, implement and evaluate policies and procedures for the operation of the department or establishment
Prepare budgets and monitor revenues and expenses
Participate in the development of pricing and promotional strategies
Negotiate with suppliers for the provision of materials and supplies
Recruit and supervise staff, oversee training and set work schedules
Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
Resolve customer complaints; Manage guest relations, addressing any concerns or issues promptly and effectively
Summary of Qualifications:
Strong communication, interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Must be able to stand for long periods of time and lift up to 50 lbs
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to work daytime, evenings, and weekends as required
To apply: Please email cover letter and current resume to admin@hshotels.ca